Support
How can we help you today?
Have a question about your account? The Beita support team is here and happy to help.
Support team available Sunday–Thursday, 9:00–18:00 Israel time.
A personal touch
Customer service with a personal touch
You can count on the Beita support team to walk with you every step of the way — from initial setup to everyday use. We listen, we help, and we make sure your experience is smooth and pleasant.
We're in early pilot — every message reaches us directly and gets a fast reply.
Request a callback
Send us a WhatsApp message with "call me back" and we'll call you as soon as we can.
Request a call
Sun–Thu, 9:00–18:00 · replies in ~30 min
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Hebrew & English support
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Shabbat & Chag observant — we're back right after
FAQ
Frequently asked questions
Didn't find your answer? Talk to us on WhatsApp.
What is Beita?
Beita is a smart management platform for synagogues — a digital display screen, a community app, digital donations, events, and member management, all in one place, with support in Hebrew and English.
How long does setup take?
In most cases, under 30 minutes. You sign up, and our team sets everything up for you — connecting the screen, uploading your prayer times, and testing that everything works.
What devices are supported?
A regular TV screen with an internet connection. A streaming device (Android TV / Fire Stick) can be purchased separately or through us. The app is available on any phone through the browser.
Can I try it for free?
Yes! A full 30-day free trial, no credit card and no commitment. If you don't upgrade, the account switches to view-only mode — nothing gets deleted.
How do I cancel?
No commitment. Cancel with one click from the dashboard. No cancellation fees, no surprises.
Is there technical support?
Yes! Our team is based in Israel and speaks Hebrew and English. Support via WhatsApp, email and phone. We're here for you, from setup through everyday use.
More resources
More ways to get help
Find answers and guides — without waiting for support.
Not a customer yet?
Talk to our team today and find out how Beita can upgrade your synagogue.