Questions and answers
Frequently asked questions about Beita
Didn't find your question? WhatsApp or call 054-509-3496, Sun–Thu, business hours, or email info@beita.co.il.
General
What is Beita?
Beita is software for running a synagogue. It has four parts: a digital screen for the public (prayer times, yahrzeits and announcements), a community app for congregants, synagogue management (members, events and messages), and donations with a receipt emailed to the donor.
Is Beita available in English?
Yes. The dashboard and the community app work in English, and each staff member chooses their own language in Settings. The synagogue screen shows Hebrew.
How long does it take to get started?
Signing up takes about 15 minutes, and your first screen can be live the same day. Connecting donations is a separate process that takes 2–3 business days, because the nonprofit has to be verified.
Does it suit a small synagogue?
Yes. The Basic plan is free and fits a synagogue with up to 100 members. Premium, with the community app and donations, is ₪99/month. You don't have to turn on donations.
Pricing
How much does it cost?
Basic is free, forever. Premium is ₪99/month, and Organization is ₪299/month. Prices are before VAT. All the details are on the pricing page.
What's included in the 30 free days?
Everything: the digital screen, the community app, member management, donations, events and Ask the Rabbi. You don't need a credit card, and if you don't continue you aren't charged anything. At the end of the trial, the account moves to a limited mode, and no data is deleted.
Is there a plan for several synagogues or a network?
Yes. Organization (₪299/month) covers multiple synagogues, with unlimited screens, members and admins. Have a question about a large organization? Contact us.
Does Beita take a percentage of donations?
No. Beita takes no commission on donations. Only the payment processor's standard fees apply: roughly from 1.2% for credit cards, from 1.5% for Bit and from 1.2% for standing orders. The money goes directly to the nonprofit's account.
Technical
What equipment do we need?
Ordinary Wi-Fi and an Android TV, or a Google TV / Android TV streamer (about ₪150–250) that plugs into any TV. No extra computer and no technician.
Does the screen work without internet?
Yes, for about 24 hours, from the data stored on the device. Donations, the app and content updates need a connection. A short outage doesn't delete any data.
Is there an app for congregants?
Yes. The community app works today in the browser on a phone or a computer, with nothing to install. Each congregant joins with the community code and sees their synagogue's prayer times, yahrzeits, announcements and shiurim.
Will it work on an older TV?
The screen app runs on Android TV, version 9 and up. Samsung and LG TVs and Apple TV aren't supported directly. For any such TV, even an older one, as long as it has an HDMI input, plug in a Google TV / Android TV streamer (about ₪150–250).
Donations
What receipt does the donor get?
For every donation, a receipt is emailed to the donor automatically by Beita's own receipts module. Beita does not issue Section 46 receipts at this time. A nonprofit with Section 46 approval keeps issuing those receipts as it does today.
How can donors pay?
By credit card, by Bit, or with a monthly standing order. Donors can view the donation page in Hebrew or English.
How soon does the money reach the nonprofit's account?
That depends on the terms of your payment processor. Beita doesn't hold the money: it goes directly from the payment processor to the nonprofit's account.
Can a donor cancel a standing order on their own?
Yes. A donor can pause or cancel their standing order themselves, and the synagogue is notified.
Privacy
Where is the data stored?
On Google Cloud. Information is encrypted in transit and at rest, and backed up automatically every day. More in our privacy policy.
Who can see the data?
Only the people you invite to the dashboard, and each of them sees only what their permissions allow. We don't access the synagogue's information without your permission, and only to help with support.
Do you sell the data?
No, never. Beita earns its living from subscriptions only. We don't sell data, we don't show ads and we don't rent out lists.
Moving to Beita
How do we move our data from our current system?
It depends where it is now. From an Excel file: a direct import, about 20 minutes. From another system: we'll help you move the data in a CSV file, at no charge. From paper: we'll type in your first 50 records for you, at no charge.
What happens if we decide to leave Beita?
You can export your data at any time (Excel, CSV or PDF). There's no commitment, and if you decide to leave, we'll help you take everything with you.
Do you support different nusachim?
Yes. The built-in siddur is available in Nusach Ashkenaz, Nusach Sefard and Edot HaMizrach, and you can set local customs in the dashboard.
Support
How do we get help?
WhatsApp or phone: 054-509-3496, Sun–Thu, business hours, or email info@beita.co.il.
Is there training?
Yes. Every synagogue that joins gets personal help with its first setup, at no charge.
Is there support on Shabbat or Yom Tov?
No. Beita is a Shabbat- and Yom Tov-observant business, and we answer Sunday to Thursday during business hours. The system itself keeps running by itself on Shabbat and Yom Tov (the screens, the prayer times and the donation site), and we'll get back to you on the next working day.
More questions? Contact us or book a demo.
Ready to see Beita at work?
30 days free, with no credit card. Try everything before you pay a shekel.