Frequently asked questions about Beita

Beita is a complete management system for synagogues: a public digital display (prayer times, memorials, announcements), a community app, member management, donations with automatic Section 46(a) tax receipts (coming soon), and events — all in one place, fully in Hebrew.

An average synagogue can go from zero to fully up and running in about 4 hours. Initial setup (prayer times, members, the display screen) takes 1–2 hours. Connecting the donations system is a separate process that takes 2–3 business days, due to nonprofit verification.

Yes. Our Basic package is free and works for synagogues from as few as 20 worshippers. The Premium package (which includes community, donations, and more) starts at ₪99/month. The donations system is optional — you're never required to use it.

We also have a Basic package that's free, forever. The Premium package starts at ₪99/month, and the Enterprise package (for networks and larger organizations) starts at ₪299/month — both prices exclude VAT. The cost is typically recovered within about 30 days through savings in donations and admin time.

Every feature: the full digital display, the app, member management, donations, events, and Ask-the-Rabbi Q&A. No limitations. No credit card required. Cancel with one click. If you cancel within 30 days, you won't be charged anything.

Yes. Networks of 3+ synagogues and umbrella organizations (Agudat Israel, the Chief Rabbinate, education networks) get custom pricing based on scale — contact us and we'll put together a proposal.

0% — Beita doesn't take a cut of your donations. You only pay the payment processor's standard fees: from 1.2% for credit cards, from 1.5% for Bit, and from 1.2% for standing orders. The money goes directly into your nonprofit's account.

Regular WiFi plus a smart TV (Android TV / Apple TV / Fire TV), or a regular TV plus a ₪150 streaming stick. That's it. No extra computer needed, no dedicated cabling, no outside contractor.

The display screen works offline for about 24 hours (local caching). Donations, the app, and content updates need a connection. A short outage won't delete any data.

Yes — iOS, Android, and web. Every congregant can download it and see their synagogue's prayer times, memorials, announcements, and the rabbi's classes. It sends smart push notifications.

Android TV version 9 and up. Apple TV from 2018 onward. Samsung/LG smart TVs from 2019 and later. In practice, most smart TVs from recent years are compatible.

In this first launch phase, your nonprofit issues the receipt manually from its own iCount or EasyCount account (you can connect that account right now through the integrations tab in the admin panel). Automatic receipt generation through Beita is in development, and will launch once the Tax Authority has approved the mechanism.

Credit cards (Visa/Mastercard/Amex/Diners), Bit, bank transfer (for large campaigns), and recurring standing orders. All simple, all in Hebrew.

2 business days from the moment of the donation. Beita never "holds" your money — it goes directly from the payment processor to your nonprofit's account.

Yes, with one click from the app or from a Beita email. No need to contact the synagogue or a support line. Beita will let you know.

Data is stored on Google Cloud infrastructure. Daily backups, encryption in transit and at rest.

Only the board members you invite. Beita (the company) cannot see congregants' personal data — only anonymized, aggregate data for maintenance purposes. Every agreement includes a signed DPA.

No, never. Beita is a SaaS company, not a media company. Our only source of revenue is subscriptions. We don't sell data, we don't show ads, and we don't rent out lists.

It depends on the source: Excel → direct import (20 minutes). Another system → we help you with a CSV export (free). Paper records → we'll type in your first 50 records for you (free).

All your data is available to export at any time (Excel/CSV/PDF). There's no lock-in. If you want to leave, we'll help you get everything out and won't make it complicated.

Yes. Ashkenaz, Sephard, Edot HaMizrach (with sub-traditions: Jerusalem, Morocco, Aleppo, Persia, Yemen, Bavel), and Chabad. You choose at the start, and Beita tailors content, piyutim, and hilulot accordingly.

A built-in chat inside the system (within 30 minutes during business hours), WhatsApp (we don't have a phone line — leave a message or request a callback and we'll get back to you within one business day), and email (info@beita.co.il). Enterprise-package customers get a dedicated customer success manager.

Yes — a video for every feature, a step-by-step getting-started guide, and a free 25-minute Zoom session with a member of our team during your first setup. There's also a WhatsApp community for gabbaim currently being formed — join as a founding member.

Beita is a Shabbat- and Chag-observant business. WhatsApp support runs Sunday–Thursday, 9:00–18:00 — replies are usually within 30 minutes; we observe Shabbat and Chag. The system itself keeps running automatically over Shabbat (screens, prayer times, the donation site), and human support resumes after Shabbat/Chag ends.